Smart weather-monitoring device vendor AcuRite has delayed plans to force users onto a new companion app. The transition from My AcuRite to AcuRite NOW, which AcuRite previously set for May 30, “has raised serious questions and concerns among many long-time users,” AcuRite’s VP of product development, Jeff Bovee, told Ars Technica.
AcuRite, whose devices include weather stations, rain gauges, and indoor thermometers, told customers that it would shut down My AcuRite at the end of May. Devices owners would have to use AcuRite NOW, an iOS and Android app launched in June 2025, to control their gadgets instead.
Some long-time users lamented being forced to new software when the current software worked fine, if not better, than the new app. When Ars first reported on AcuRite in May, AcuRite NOW lacked some features of My AcuRite, including the ability to rename multiple temperature sensors, report temperatures in non-integers, as well as an online dashboard option. Users have also highlighted problems uploading data to weather sites and a poor layout with wasted space.
Speaking with Ars this week, AcuRite’s Bovee confirmed the delayed shutdown of My AcuRite. Before shuttering the app, AcuRite is trying to improve AcuRite NOW’s “account setup, device onboarding, station connectivity, data visibility, app usability, notifications, and the overall reliability of the connected experience,” he said.
Bovee noted that “many customers” have pointed out AcuRite NOW’s “shortfalls compared to” My AcuRite.
Bovee previously told Ars that the transition from My AcuRite to AcuRite NOW was necessary. My AcuRite was “primarily a weather-station cloud dashboard,” and AcuRite NOW is meant to “be a broader, connected-device platform,” he said last month. The new app supports more devices, including third-party smart gadgets and Tuya’s SmartLife IoT ecosystem.
Notably, AcuRite NOW also charges a subscription fee to share data with Weather Underground, a real-time weather service. That capability is free with My AcuRite.
“For years our users lamented the lack of updates to the My AcuRite website and app, and our hands were tied on how to make those improvements and updates. With the new AcuRite NOW app, the opportunities are wide open on how we can develop and improve the product, ensuring future sustainability for our users,” Bovee said.
No new shutdown date for My AcuRite
AcuRite hasn’t set a new date for shuttering My AcuRite. The company’s focus is on providing “a better experience,” rather than a final shutdown date, per Bovee.
The executive noted, however, that “the legacy platform still needs to be retired.”
“When a new shutdown date is planned, AcuRite will communicate it clearly and provide users with time to complete their transition from My AcuRite to AcuRite NOW,” Bovee said.
Bovee was unable to provide a release date for a web-based dashboard option for AcuRite NOW but confirmed that it is in the works.
“The planned web experience is intended to be part of the AcuRite NOW platform and to include new features rather than simply duplicate the legacy My AcuRite dashboard,” he said.
AcuRite’s initial plan to force customers onto a new app that lacked feature parity was risky. As companies like Sonos have demonstrated, removing software functionality from customers who have invested a lot of money in a company’s products over the years is a quick way for a brand to lose customers and money and mar their reputation. By making the obvious choice of waiting until a new app is as good or better than the current app before killing the app’s predecessor, AcuRite may have dodged a bullet.
