TUESDAY, OCTOBER 13, 2026|No. 18530
Hospitality · Business

Travelodge CEO Departs Amidst Security Review Following Guest Assault

Travelodge CEO Jo Boydell is stepping down as the hotel chain reviews its security protocols after a serious guest assault incident.

The Travelodge hotel chain is undergoing a security review following a guest assault.
The Travelodge hotel chain is undergoing a security review following a guest assault.
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In an interview with the BBC, Travelodge chief executive Jo Boydell says she only became aware of the assault during the court case almost three years later

The boss of hotel chain Travelodge, Jo Boydell, is stepping down as the group grapples with safety issues after a sexual assault at one of its hotels.

A woman staying at a Maidenhead hotel was sexually assaulted in December 2022 after a man lied to staff to get a key card to her room, triggering an independent review of security measures at the hotel giant.

Kyran Smith was jailed for seven years and six months for the attack.

Boydell is being replaced on an interim basis by Ray Reidy, who said: "We remain focused on the safety and well-being of our guests and will continue taking the actions necessary to strengthen the business."

'We were given keys to occupied hotel rooms twice'

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